Frequently Asked Questions
General
A: The best system depends on your specific needs, the size of your property, and the level of protection you require. We offer a range of systems including CCTV, alarms, intercoms and access control to suit your every need. Contact us for a free consultation.
(07) 3255 6600
A: Our team of experts can assess your property and recommend the best products based on your security goals, whether it’s surveillance, alarms, intercom or access control.
Installation and Setup
A: Installation time varies depending on the size and complexity of the system. Most residential installations are generally completed in a day, while larger commercial projects may take longer.
Warranties and Maintenance
A: Yes, all our products come with a manufacturer's warranty. The majority of our products typically come with a 3 year warranty as standard.
A: Yes, we can arrange regular maintenance services to ensure your system stays in peak condition. This includes software updates, cleaning, and hardware inspections.
A: Contact our support team immediately. We offer troubleshooting over the phone, and if necessary, will dispatch a technician to assess and fix the issue.
(07) 3255 6600
Pricing and Payment
A: The cost of a security system varies depending on the type and number of components required. Contact us for a free quote tailored to your specific needs.
(07) 3255 6600
We accept cash and all major credit cards. Our technicians also have mobile payment options, allowing for convenient and secure on-site transactions.
We also have payment plan options available from our website, via Afterpay, Zip Pay, and PayPal.
Compliance and Standards
A: Yes, all of our security products and installation services comply with the latest Australian security and safety standards.
A: Absolutely, our systems meet all local laws and regulations regarding security, privacy, and safety. We also hold a current Security Firm License #3262357.